State of the UK Cleaning and Support Services Industry – Summary

A couple months ago we carried out a Survey at a pivotal moment for our Industry. Ending on 30th October 2020, against the backdrop of coronavirus, a global crisis and Brexit, the Survey’s aim to identify business priorities and where further support is required.

We received responses from across the section of our CSSA Membership, including a number from UK National Operating Organisations with the majority coming from large Regional Service Providers and a sizeable number from developing cleaning SME’s.

Cleaning & Support Services delivered by the responding organisations included the provision of services to NHS, Central & Local Government, Finance and Banking and the traditional Business to Business organisations.

From them the following summary has been compiled.