About us.
The Cleaning & Support Services Association has represented contract cleaning businesses in the UK since 1966. Our members are contractors, suppliers and consultants of every size. Our Board is drawn from the businesses that do the work.
Our purpose
Why we exist
Our mission
To champion a stronger, smarter and more connected cleaning industry - empowering organisations, elevating standards, and driving meaningful progress through collaboration, innovation and people-first leadership.
Our vision
A professional cleaning industry where every organisation thrives, every worker is valued, and innovation accelerates positive change across the built environment.
Where insight, advocacy and community shape a sector that is future-ready, united, and recognised for its essential contribution to society.
Our values
Three values guide everything we do.
They shape how we support members and how we help the industry move forward.
Impact
Action that makes a difference
We focus on actions that raise standards, shape the industry and create long-term value for our members and the wider sector.
Innovation
Smarter ways of working
We champion new ideas and help the industry adopt better technology, better thinking and a forward-looking mindset.
People
People at the centre
We support, connect and celebrate the workforce that drives our industry, building a culture of respect, opportunity and collaboration.
CSSA in numbers
Sixty years on, still growing.
Founded
1966
Sixty years of representing the sector.
Source: CSSA.
Paid members
146
Contractors, suppliers and consultants.
Source: CSSA membership records, June 2026.
Luncheon tickets
302
Sold for the Annual Luncheon at The Savoy.
Source: CSSA events, 2026.
LinkedIn followers
18,330
Up 14% in a quarter.
Source: CSSA LinkedIn, September 2026.
Our story
A national voice for professional cleaning.
Since 1966
CSSA was founded to give contract cleaning businesses a national voice, which we’ve continued to do sixty years on.
We speak to government on members' behalf. We set a Code of Practice that every member signs up to, covering quality, insurance, health and safety, and the law. And we bring the industry together, from regional community groups to the Annual Luncheon at The Savoy.
How we are run
CSSA is run by the cleaning industry, for the industry. A Board of directors from member businesses and partner bodies sets our direction. The Chairman gives final approval to our public positions.
Applicants pass an initial audit before they join, and members agree to our Code of Practice. Read the Code of Practice.
Governance
The Board
Directors are drawn from member businesses and partner bodies across the sector.
Paul Ashton
Chairman
Jim Melvin
Treasurer and BCC representative
Sean Fisher
CEO, OCS
Morten Elstrup
Managing Director, Chamberlaine Cleaning Services
Dan Henstock
C. Env. Cln, Chief Commercial Officer, Pearroc
Ian Hookway
Managing Director, City & Essex
Darren Marston
Chairman and Founder, ICE; Deputy Master of the WCEC
Jo Long
Sales Director UK & Ireland, Metsa Tissue
Nick Heath
Director, MITIE Cleaning & Hygiene Services
Jo Gilliard
CEO, Jangro
Matt Dean
Head of Healthcare Cleaning, ISS UK
Alex Diaz
Founder & CEO, Purgo
Ashley Hoadley
Joint Managing Director, Darwin Clayton (UK)
Tom Lloyd
CEO, Principle Cleaning Services
Rebecca McConnell
Marketing Director, Quartz
Partner bodies
We work alongside the bodies that serve our sector.
Joint initiatives credit every partner equally.
British Cleaning Council
The umbrella body for the UK cleaning, hygiene and waste sector. CSSA is represented on the Council.
British Institute of Cleaning Science
The professional body for cleaning science, training and accreditation.
Cleaning & Hygiene Suppliers Association
The trade association for manufacturers and distributors of cleaning and hygiene products.
Worshipful Company of Environmental Cleaners
The City of London livery company for the cleaning industry.
British Pest Control Association
The trade association for professional pest management.
Living Wage Foundation
The campaign for a real Living Wage, based on the cost of living.
Ready to be part of what's next?
Become a CSSA member today.
Join CSSA for practical support, influential connections and a voice in the future of professional cleaning.